One of my favorite podcasters and all-around good guys is Wayne Turmel.
Besides running a business which reduces a whole lot of unneeded carbon footprint (http://greatwebmeetings.com) he hosts a great podcast called "The Cranky Middle Manager".
On a recent episode (number 240, I think!) he interviewed Charlie Pellerin, formerly of NASA.
I won't give away too much of the podcast, and urge you to listen to it (link here).
The reason I'm posting is to also point you to the resources available on Charlie Pellerin's company's site.
You'll find Powerpoint presentations to download which vibrantly illustrate the concepts of social context and how that can have just as much - if not more - impact on your project as the technical aspects. Have a look.
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